How the Rental Department in the Netherlands is building for the future:
An interview with Adem Velagic, Country Manager Rental the Netherlands
2025 was a turning point for the Rental Department in the Netherlands. What made this year so important?
“2025 was the year everything came together. We professionalised the organisation, left outdated processes behind and built a new team that takes ownership. That created stability, clarity and strong results.”
Which development had the biggest impact?
“The combination of digitalisation and capacity. Our paperless check-in and check-out process significantly increased quality and speed, while the new 9,000m² parking area next to our Uithoorn site allows us to manage trailers far more efficiently. Customers notice that immediately.”
What are the priorities looking ahead to 2026?
“We will continue on this path with further digitalisation, shorter turnaround times and an even stronger link between rental and workshop activities. Electrification also remains a key focus, with E-Reefer solutions playing an important role as demand continues to grow.”
What message would you like to share with customers and partners?
“ICTS is a partner that grows alongside its customers. Not just by supplying trailers, but by delivering complete, future-ready solutions that truly support their operations.”