Some partnerships begin with strategy. Others begin with necessity. More than ten years ago, ICTS was faced with a challenge: a specific component could not be sourced through existing suppliers. Bulthuis stepped in with a solution—and that single delivery marked the start of a trusted partnership that continues today across ICTS operations in Belgium and the Netherlands.
What started with one hard-to-find part gradually evolved into a close operational alignment. Over the years, collaboration intensified, systems were aligned and expectations sharpened. Today, more than 50% of all truck and trailer parts are supplied by Bulthuis, making the company a cornerstone in daily technical operations.
Operational reliability is the basis of this relationship. Orders placed during the day are delivered overnight, ensuring parts are available in the workshop the very next morning. To avoid back orders, stock levels at Bulthuis are actively adjusted to match actual ICTS consumption, keeping delays to an absolute minimum. Price adjustments are handled with equal discipline: limited to once per year and always discussed in advance, ensuring clarity and avoiding surprises.
Quality has never been negotiable. Only A-brands and OEM parts are used, a standard fully shared by Bulthuis. Behind the scenes, years of collaboration between IT teams resulted in a seamless system integration, linking ICTS part numbers directly to Bulthuis reference numbers. This significantly simplifies ordering and invoicing for both parties.
For more than a decade of commitment, flexibility and partnership, the Bulthuis team deserves sincere recognition.