OEM (Original Equipment Manufacturer) parts are crucial for successful service providers, as these parts are unique to each trailer manufacturer.

All ICTS Services’ shops are certified by most European brands, not only to supply parts and services during the warranty period but also to maintain, repair, and perform MOTs on trailers throughout their lifetime. Special campaigns (advised by the OEM) are executed by ICTS Services’ shops, and Preventive Maintenance Contracts are offered to reduce costs and maximize the lifetime.

Price, delivery time, and quality of such OEM parts are key for ICTS Services’ customers. This is one of the reasons ICTS Services stays in close contact with the OEMs.

Mr. Martin Varlemann, Sales Manager Parts and Service International at Krone, visited the main shop (29 bays) in Zeebrugge, Belgium. Mr. Christopher Mascaux, Fleet Service Manager at ICTS Services, showed Mr. Varlemann around. As you can understand, there was special attention, time, and interest in the spare parts stock of the main shop.

All congratulations go to Martin Varlemann and Krone, one of the best OEM parts suppliers in the market. Krone stands out as a trusted partner, consistently delivering on-time without back orders ensuring high service standards across all ICTS Services’ workshops. 

From left to right: Christopher Mascaux, Fleet Manager at ICTS, and Martin Varlemann, Sales Manager Parts and Service International at Krone